Unclear Expectations
Every tech on your crew has their own definition of “a good job.” Without a shared standard, quality depends on who showed up that day.
Align Your Team
and Build A-Players
Artisan Genius helps field service companies measure and score technician performance on standards, teamwork, knowledge, and production—so you can coach, improve, and reward your crew better.
No credit card required · Guided onboarding included
The problem
You can’t fix what you can’t see.
Gut-Feeling Decisions
Raises, promotions, and coaching run on opinions and memory. Your best people notice when the wrong guy gets rewarded—and eventually they leave.
Babysitting
You and your managers spend the day chasing problems and putting out fires instead of developing the people who could take those problems off your plate.
The solution
One platform. One score. Zero guessing.
Artisan Genius gives your entire team one shared performance system—making it easy to define expectations, coach consistently, and reward great work.
Build A-Players
Measurable path to improve
Give each technician a clear path to improve through measurable performance and continuous coaching.
Coach with Confidence
Data over opinions
Replace opinions with objective performance data so managers know exactly where to coach—and technicians can coach themselves.
Create Fair Performance Pay
Reward the full score
Reward the complete performance picture—not just speed or hours worked.
Align Your Team
Shared definition of winning
Make sure everyone understands what winning looks like and how to achieve it.
Your company can only perform at its best when your technicians perform at their best.
Platform features
Everything you need to build a high-performing team
Without all the pesky spreadsheets.
Dashboard
01 · Dashboard
Performance Dashboard
See all your technicians’ performance scores in real time. Scorecards and leaderboards bring clarity to company values and keep the crew engaged.
Mobile
02 · Mobile
Mobile Technician App
Give technicians access to their scores, goals, bonus pay, and field resources—so they can perform at their best when they’re on the job.
Testing
03 · Testing
Team Testing
Verify training sticks. Spot knowledge gaps in general and technical expertise so you can coach before mistakes hit the customer.
Reviews
04 · Culture
Crew Reviews
Build accountability in the field with peer reviews that help the team recognize strengths and coach one another.
Pay
05 · Pay
Performance-Based Pay
Tie compensation to the full technician score—not production alone—so speed never outruns standards, culture, or skill.
Reports
06 · Reports
Reports
Identify trends and high and low performers over weeks and months. Real data for better staffing decisions.
A system that helps you lead your crew with data, confidence, and clarity—whether you manage 5 technicians or 50.
How it works
Better performance starts here
We get companies up and running in about three lunch breaks with white-glove onboarding.
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We handle this
1
We build the system
After our initial conversation—and before you lift a finger—we configure your platform, set measurements, and deliver the system to you.
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We handle this
2
We onboard your team
We finish remaining measurements, add baseline testing questions, add your techs, and connect other software as needed.
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We guide — you decide
3
We guide the coaching
We meet within two weeks of setup and again after the first 30 days to discuss bonus payouts with your real data—not hypothetical numbers.
- Success
Our Pricing
Try it for 30 days & watch your team align
Transparent pricing for crews of 5–50. No hidden fees—cancel anytime.
Genius
$299/mo $149 /month
Introductory 12-month rate · 50% off
Start your Guided Free Trial Get StartedEverything you need to build A-Players and coach with confidence.
Features:
- Unlimited updates
- Guided onboarding
- Free support
- 30-day trial
- Performance scoreboards
No credit card required to start.
Q & A
Frequently asked questions
Our concierge onboarding typically takes under 90 minutes if your company already uses performance-based pay. If not, we are able to onboard companies as quickly as 3 hours.
We recommend having at least 4 technicians in the field to see the most benefit. Newer companies actually thrive on the platform because it sets clear standards and expectations early that employees can adopt quickly.
That’s the plan! We have started integration processes with Jobber, Housecall Pro and FieldPulse. This allows most Artisan Genius data entry to be automated, resulting in MORE saved time. More integrations are on the roadmap.
Yes! Technicians see their scores update in real-time as they complete jobs and input data. This immediate feedback helps them understand exactly what drives their performance—and their pay.
You set the metrics that matter to your business (like arrival time, customer ratings, job completion rate). Technicians input job data through the mobile app. Our system automatically calculates their Artisan Score based on your custom weights and targets.
A single performance score that combines company policy adherence, job knowledge, teamwork, customer service, and efficiency. It gives you and your technicians a clear picture of overall performance at a glance.
No problem. Start with basic policies every company has, then add more as you grow. Artisan Genius works with whatever level of documentation you currently have.
Artisan Genius focuses on coaching, not punishment. Technicians see real-time feedback that helps them improve daily habits and self-correct. Most initial resistance fades once techs see how the system helps them succeed—and earn more through performance-based pay.
Absolutely. The Admin role is built for desktop users and designed for automation, perfect for office managers who wear multiple hats.
No long-term contracts required. You can cancel anytime and continue using the software through the end of your current monthly billing period.
Artisan
Genius
Ready to stop guessing?
Start your Guided Free Trial—or send a note and we’ll map the Artisan Score to your crew.
Contact Us